FAQs

You simply have to fill out the registration form available directly on our website. A member of the team will contact you to share your personalized promotional code within 24 business hours of your account opening request.

As long as we have the products in stock in store, your customer's order will be shipped within 24-48 business hours. An email will be sent to them at the time of shipment, along with their order tracking number so they can track it in real time.

Shipping costs are established in tiers based on the amount of the shopping cart before taxes, i.e. $9.99 for orders under $200, $7.99 for orders of $200 and more.

You have 3 options:

1. Simply refer your customers to unytii.com and mention to them to use your promotional code at checkout. Your code is valid for the entire website and can be used at any time.
   
2. Build a shopping cart to simplify your customer's purchasing process: pretend you're shopping online for yourself by adding the products you want to suggest directly to the shopping cart. No need to log in to an Unytii account to do this. Then click on the cart icon shopping cart, scroll down to the bottom of the page and click on “share shopping cart”. You just have to give this link and your promotional code to your customer. They will always have the option to modify the contents of the cart before placing their order.
   
3. Use your personalized affiliate link. This link is located directly in your commission portal. To validate that your link is working, you should see a bar appear at the top of your screen indicating that the person is indeed on your platform. By shopping through your affiliate link, you will automatically make 25% commission on all your customers' purchases if they do not enter your promotional code.

You just have to log into your account via unytiipro.com, then go to the “view my commission portal” tab

All you have to do is log into your account via unytiipro.com, then access your commission portal; your personalized affiliate link is there.

A transfer is made at the beginning of each month as soon as you have accumulated more than $100. If the amount is lower, it will be combined with the commissions of the following months until $100 is reached.

Tax statements are issued starting from $500 of annual commission.

The platform does not allow the creation of multiple promotional codes per therapist.

As soon as you log in to your account, you will automatically see your therapist price. The regular price will be crossed out and the % discount associated with the company will be displayed directly on each product.

As long as we have the products in stock, your order will be shipped within 24-48 business hours. An email will be sent to you at the time of shipment, as well as your order tracking number so you can follow it in real time.

Shipping costs are established in tiers based on the amount of the shopping cart before taxes, i.e. $19.99 for orders under $300, $14.99 for orders between $300 and $500 and $0 for orders of $500 and more.

At any time, you can check if we have the products in stock directly on the page of each product. If the products are already in our inventory in Sherbrooke, you can be sure to receive your order as quickly as possible. You can always leave us a note in the comments section of your order specifying that we will reimburse you for the missing products if you cannot wait two to three business days for their receipt.

There is no minimum purchase required to place an order. However, your delivery charges are based on the amount of your order.

Since the price of parcel delivery is set by carriers based on several criteria, including the weight and size of the boxes, and since orders placed by therapists are much larger than those of their clients, the cost of delivery is higher. In addition, since our profit margins are much thinner on Unytii PRO due to the generous discounts we offer, we are forced to charge a slightly higher delivery fee so as not to be in the red.

If you wish to remove any products, please contact us as soon as possible either by email or phone.

To add products, simply log in to your account, go to the “add to my order” tab and fill in the requested information. A member of the team will contact you as soon as possible to follow up on your request.

The transactional site allows you to sell directly to customers without them having to go through another site, which optimizes the shopping experience and maximizes conversions. Unlike the referral program where sales are made via Unytii, your online store gives you total autonomy over the management of sales, promotions and customer relations. In addition, you can customize your store according to your brand image.

The cost of a transactional website depends on several factors, including the initial setup, the custom design, and any additional features you want to add. Prices range from $1,300-$2,000. Contact us for a quote tailored to your needs.

The time to go live varies depending on the complexity of your project. In general, a standard store can be ready in 2 to 4 weeks after validation of the elements (product catalog, visuals, content, etc.).

Yes, there are monthly costs related to Shopify fees. There's an annual fee of $360 for store maintenance and updates. Additionally, depending on the options you choose, fees for specific features or payment gateways may apply.

Yes, you can password protect your store, which allows you to restrict access to a specific audience (e.g., privileged customers, partners, employees).

Yes, there are several options to restrict access to your store:•Password access•Creation of customer accounts with manual approval•Restricting purchases to certain user groups

Yes, our platform supports the sale of digital products such as ebooks, PDF guides, online training courses, etc. Once purchased, your customers will be able to download the file directly from their account.

Yes, you can customize your store to offer only a specific selection of products. You have the flexibility to choose the ranges that best suit your target customers.